Why does my certificate not fit in the frame?

If your certificate with the writing on it does not fit in your frame with the trophy on it, that means you resized the certificate without also resizing the frame. The two pieces are different sizes so one can fit inside the other. The designs are pre-sized for you, and there's no need to resize anything. If you do resize something, here are the dimensions that your certificate and frame should be on your Design Space Canvas:

Certificate: 5.408" wide by 3.682" high

Frame: 5.729" wide by 3.962" high