Why does my video keep stalling?

If your video is stalling as you watch it, please try these things in this order:

1. Press the 5-Second ahead button.
2. Move closer to your Internet (if you're using wifi).
3. Refresh your browser page.
4. Close tabs in your browser.
5. Restart your browser entirely.
6. Try a different browser (I recommend Google Chrome).
7. Download the video and play the video from your computer/device instead ( click here to learn how to download a video).